Terms of service

Ordering from The Faucet House

Before ordering, check the product description, selected variant, dimensions, finish, installation requirements and included parts. Some images show styled rooms; accessories are included only where expressly listed for the selected product. Ask your installer to confirm compatibility before installation.

Prices and payment

The displayed currency, product price and order total should be reviewed before payment. Available payment methods are shown at checkout. See our Shipping policy for delivery destinations, costs and import information. If we cannot fulfil an order, we will contact you and refund any payment taken for the unfulfilled items.

Delivery and returns

Our Shipping policy explains processing and estimated delivery. Our Returns & refunds policy explains cancellation, return instructions, costs and refunds. These policies do not restrict your statutory consumer rights.

Privacy and contact

Our Privacy policy explains how personal information is handled. For questions or complaints, email delano.dunnes@live.nl with your order number and a description of the issue, or use our contact form.